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12/20/2024

Bank

Assist. Vice President-Branch Manager

St. Anne's Credit Union

Taunton, MA

Description:

The AVP Branch Manager is responsible for providing leadership and direction to the branch team. They oversee the provision of a full range of services for members and prospective members in addition to training, directing and supervising the branch staff. The branch manager is accountable for maximizing sales and member satisfaction, minimizing operational losses, deepening member relationships and minimizing member attrition. The manager also ensures that all established policies and procedures are followed. In addition, they execute business development activities to ensure sustained growth of the branch, and they seek out new members and business opportunities.

Requirements:

Exercise supervision over branch personnel

Acquire new members, deepen existing member relationships and minimize attrition of existing member’s relationships.

Attend to the daily needs of staff, members and prospective members

Open IRA certificates of deposit and process member IRA transactions including but not limited to contributions, distributions, transfers, rollovers and changes of beneficiaries

Process loan requests and answer credit inquiries

Assume responsibility for teller system, and interface with Main Office and vendor as needed to maintain the system

Monitor large cash deposits and withdrawals, and complete and forward the Large Currency Transaction Report to Branch Administration

Advise and explain the risk associated with large cash withdrawals, emphasizing safety and security of the member and their funds. Explain about possible fraudulent activity and scams involving cash withdrawals

Ensure that daily proofs are done as required and oversee accountability for the handling of cash. Assist in resolving balancing problems. Make sure monthly reports and audits are done as per procedures, and inform Senior Management of trends in their market area

Review and approve all branch cash orders to ensure compliance with set branch limits

Oversee the facilities and equipment of the branch office to ensure the branch is always functioning at its best and is professional in its appearance. Place service calls to maintain and repair equipment as necessary

Exercise administrative and operational control over the office including interpreting Credit Union policy and maintaining security and customer service levels efficiently and profitably

Represent the Credit Union in the community and actively promote additional business

Conduct a monthly staff meeting for branch personnel and an annual training session on security. Attend management meetings and functions as required by Senior Management

Open and close branch daily or assign this responsibility to others

Respond to Police/Alarm calls after hours. Respond to branch problems/emergencies

Approve all expenses incurred by the branch and forward to Senior Vice President (SVP), Branch Administration for final approval

BUSINESS DEVELOPMENT DUTIES included but not limited to:

Actively build new relationships within the market through outreach and networking
Seek business opportunities at prospective establishments in the community
Develop new business opportunities and maintain existing business relationships for further growth and profitability
Actively participate in community events to promote the Credit Union
Work with internal departments to create new business products and update existing ones

WORKING RELATIONSHIPS: Under the direct supervision of the SVP, Branch Administration.

EDUCATION & EXPERIENCE REQUIRED: Bachelor’s degree (or equivalent experience) and a minimum of three (3) years as an Assistant or a Branch Manager preferred. Must be working on Management Development Program as identified by Senior Management.

REQUIREMENT: Establishing and Maintaining Registration through NMLS according to the SAFE ACT is a requirement of this position at St. Anne’s Credit Union. Any failure to do so may result in the immediate termination of employment.

Location:

130 High Street, Taunton, MA

Hours/Week:

Web Address:

http://stannes.com/careers

Contact Info:

Mary Camara

877-782-6637

[email protected]

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